US Territory Manager

Job type: Full-time

Location: Remote – USA

Position Summary:

We are looking for a seasoned ERP industry veteran to spearhead Business Development activities from their home base in the US. You’ll be supported by our international team of professionals from Canada, Germany and Sri Lanka.

Your focus will be on building our US business and representing us at Conferences and User Group meetings as well as onsite at customer plants  You will be working with our Sales Engineers, Project Managers and Developers, to develop and maximize our partner  relationships as well as identify, qualify and close sales opportunities.

You will also be working directly with end-customers, evaluating their current engineering workflow, their challenges, and requirements so that we can provide them with the best fit solution..

QBuild is partnered with the best ERPs in the industry and you will find one critical success factor is being able to be effective in navigating through large organizations. The successful candidate will be able to understand the tools and effective motivation methods to drive sales through a third party sales organization. As we add ERP and CAD partners, you will be called on to help negotiate our contracts and identify the ‘home-run’ partnerships.

Role:

• Liaise with software partners to keep our products ‘top of mind’ with their sales channel
• Evaluate customer requirements and determine present and future sales opportunities
• Perform preliminary discussions with customers and schedule demos for their desired solutions
• Work with developers and customers to determine the best fit solution
• Understand consumer requirements to drive product development direction
• Prepare quotations and present them to customers and software partners
• Effectively communicate with the customers to assist their decision making process
• Collaborate with Project Engineers to ensure successful internal project handoffs
• Participate in Conferences and User Group Meetings (Primarily in the USA)

Key Qualifications:

• 10+ years of experience selling in the ERP industry (ideal candidate will have already worked with us)
• Have a passion for understanding customers’ businesses and matching solutions to their requirements
• Love being a part of a small team that accomplishes big things!
• Able to wear multiple hats
• Have the ability to evaluate customers’ situations and determine solutions that best fit their requirements
• Is determined to get every little detail right, while meeting deadlines
• Blend strong work ethic with a good natured personality and a super duper sense of humour
• Is able to focus on the task at hand while balancing many other to-do’s in a timely manner
• Have excellent communication, critical thinking, troubleshooting, and time management skills
• Love to travel, attend conferences, and meet new people
• Value healthy work-life balance: We want someone who likes to have fun!
• BS/BA required
• Travel within the US and to Canada up to 60%

What We Can Offer You:

• Flexible work hours
• A competitive salary corresponding to experience
• Profit sharing bonus & Sales bonus in addition to annual Salary
• An open minded, collaborative culture of enthusiastic coworkers who push each other to strive better
• Events and activities such as: Game nights, BBQs, company picnics, cottage day and much more!

Address applications to Human Resources at [email protected].

Job type: Full-time
Location: Markham, Canada

Position Summary:

We are looking for a sales engineer who can identify sales opportunities, scope out customer requirements and present solutions and quotes. You’ll be joining our team of young professionals – QBuild project managers and developers as well as our software partners.

You’ll be the main point of contact when customers first reach out to us.

You’ll be evaluating their current engineering workflow, challenges and requirements so that we can provide them the best fit solution!

QBuild has partnered with many large software companies and one critical success factor is being able to be effective within large organizations. The successful candidate will be able to understand the tools and effective motivation methods to drive sales through a third party sales organization.

Role:

• Evaluate customer requirements and determine present and future sales opportunities
• Perform preliminary discussions with customers and schedule demos for their desired solutions
• Liaise with software partners to present solutions to customers
• Work with developers and customers to determine the best fit solution…or design something new!
• Understand consumer requirements to drive product development direction
• Prepare quotations and present them to customers and software partners
• Effectively communicate with the customers to assist their decision making process
• Collaborate with project engineers to ensure successful internal project handoffs
• Participate in trade shows (Primarily in the US)

Key Qualifications:

• Have a Bachelor of Engineering degree (Mechanical/Electrical/Computer), or equivalent experience
• Have a passion for understanding customer’s business’ and matching solutions to their requirements
• Love being a part of a small team that accomplishes big things!
• Are able to wear multiple hats
• Have the ability to evaluate customers’ situations and determine solutions that best fit their requirements
• Are determined to get every little detail right, while meeting deadlines
• Blend strong work ethic with a good natured personality and a super duper sense of humour
• Are able to focus on the task at hand while balancing many other to-do’s in a timely manner
• Have excellent communication, critical thinking, troubleshooting, and time management skills
• Love to travel and meet new people
• Value healthy work-life balance: we want someone who likes to have fun!

What We Can Offer You:

• Flexible work hours
• A competitive salary corresponding to experience
• Year end bonus & Sales bonus in addition to annual Salary
• Five paid Personal Leave Days
• An open minded, collaborative culture of enthusiastic coworkers who push each other to strive better
• Benefits: medical/dental/vision insurance, life/disability insurance.
• Reimbursements for public transit passes.
• RRSP matching program after 2 years of employment.
• On site dentist visit for fully covered teeth cleaning.
• Weekly Fitness classes (i.e. Yoga, Zumba, Body Combat)
• Full access to our cardio gym, weights gym, pool table, air hockey, foosball, ping pong, badminton and much more!
• Events and activities such as: Game nights, BBQs, company picnics, cottage days, soccer team, skating event, and much more!

Job type: Full-time
Location: Markham, Canada

Position Summary:

We are seeking a highly skilled and experienced IT Specialist to join our dynamic team. The ideal candidate will have a strong background in compute, storage, network, IT security, and cloud computing technologies. This role requires an individual with at least 5 years of experience for an intermediate level position or 5-10 years for a senior level position, who can efficiently help manage and optimize IT infrastructure while safeguarding its security and reliability. Excellent communication and collaboration skills are essential for this position. This position reports to the Director of IT Infrastructure and Operations.

Key Responsibilities:

Compute Management:

• Oversee and maintain the performance and availability of on-premise physical and virtual server infrastructure.
• Perform regular system upgrades and patches on all endpoints.
• Troubleshoot and resolve hardware and software issues.

Storage Management:

• Manage and maintain data storage solutions, including SAN and cloud storage.
• Ensure data backup, recovery, and archiving processes are maintained, robust and reliable.
• Test the recoverability of systems and data.

Network Management:

• Maintain network infrastructure, including LAN, WAN, and wireless networks.
• Monitor network performance and troubleshoot connectivity issues.
• Continuous maintenance, monitoring and management of firewalls, VPNs, and other security mechanisms.

IT Security:

• Assist in the enforcement of IT security policies and procedures to protect company data and systems.
• Conduct regular security risk assessments, vulnerability scans, and coordinate penetration testing activities.
• Be a key participant of the incident response team to respond to security incidents and breaches, implementing corrective actions.

Cloud Computing:

• Manage cloud infrastructure and services.
• Optimize cloud resources for cost and performance.
• Implement and manage cloud security practices and compliance measures.

Collaboration and Communication:

• • Work closely with cross-functional teams to understand their IT needs and provide appropriate solutions.
  • Communicate complex technical information clearly to non-technical stakeholders.
  • Produce and maintain technical documentation.
  • Participate in team meetings and contribute to strategic IT planning.

Required Qualifications:

Intermediate Level:

At least 5 years of experience in IT systems management.

Senior Level:

5-10 years of experience in IT systems management.

Education:

A bachelor’s degree in computer science, computer systems engineering, software engineering, business administration or a related discipline or completion of a college program in computer science or relevant experience with professional certifications such as CISSP or CIPS-ISP.

Key Skills:

• • Strong working knowledge of compute, storage, network, IT security, and information systems.
  • Working knowledge and experience with Azure, GCP and AWS are essential.
  • Working knowledge and experience with IaC tools and DevOps are desirable.
  • Relevant industry certifications (e.g., CompTIA Network+, Security+, Microsoft/AWS/GCP cloud certifications, etc.) are a plus.
  • Excellent problem-solving skills and the ability to work independently.
  • Strong organizational skills and attention to detail.
  • Communication: Ability to convey technical information clearly and effectively.
  • Collaboration: Strong team player with the ability to work with diverse teams.
  • Adaptability: Flexibility to handle changing priorities and adapt to new technologies.
  • Critical Thinking: Ability to analyze problems and develop innovative solutions.
  • Time Management: Efficiently manage time and prioritize tasks to meet deadlines.
  • Customer Service Orientation: Commitment to providing excellent support to internal and external stakeholders.

What We Can Offer You:

• An open minded, collaborative culture of enthusiastic coworkers who push each other to strive better
• Flexible work hours
• A Salary commensurate to experience and abilities
• Year end bonus & Project bonus in addition to annual Salary
• Benefits: Medical/dental/vision insurance, Life/disability insurance
• Subsidized Public Transit Commuting Program is available for the employees that are reliant on public transit
• RRSP matching program
• Onsite Dentist visits for teeth cleaning fully paid by the company
• Weekly Yoga, Zumba, Boot camp, Muay Thai class available for free of charge
• Skating events few times a year
• Full access to our cardio gym, weights gym, pool table, air hockey, foosball, ping pong, and much more!
• Events and Activities such as: Game nights, BBQs, company picnics, cottage days, soccer team, and much more!

Join our team and be a part of growing, innovative and supportive environment where your skills and expertise will have a direct impact on the success of our organization.
Apply now to become our next IT Specialist!

Job type: Full-time
Location: Markham, Canada

Position Summary:

We are seeking a highly skilled and experienced IT Specialist to join our dynamic team. The ideal candidate will have a strong background in compute, storage, network, IT security, and cloud computing technologies. This role requires an individual with at least 5 years of experience for an intermediate level position or 5-10 years for a senior level position, who can efficiently help manage and optimize IT infrastructure while safeguarding its security and reliability. Excellent communication and collaboration skills are essential for this position. This position reports to the Director of IT Infrastructure and Operations.

Key Responsibilities:

Compute Management:

• Oversee and maintain the performance and availability of on-premise physical and virtual server infrastructure.
• Perform regular system upgrades and patches on all endpoints.
• Troubleshoot and resolve hardware and software issues.

Storage Management:

• Manage and maintain data storage solutions, including SAN and cloud storage.
• Ensure data backup, recovery, and archiving processes are maintained, robust and reliable.
• Test the recoverability of systems and data.

Network Management:

• Maintain network infrastructure, including LAN, WAN, and wireless networks.
• Monitor network performance and troubleshoot connectivity issues.
• Continuous maintenance, monitoring and management of firewalls, VPNs, and other security mechanisms.

IT Security:

• Assist in the enforcement of IT security policies and procedures to protect company data and systems.
• Conduct regular security risk assessments, vulnerability scans, and coordinate penetration testing activities.
• Be a key participant of the incident response team to respond to security incidents and breaches, implementing corrective actions.

Cloud Computing:

• Manage cloud infrastructure and services.
• Optimize cloud resources for cost and performance.
• Implement and manage cloud security practices and compliance measures.

Collaboration and Communication:

• • Work closely with cross-functional teams to understand their IT needs and provide appropriate solutions.
  • Communicate complex technical information clearly to non-technical stakeholders.
  • Produce and maintain technical documentation.
  • Participate in team meetings and contribute to strategic IT planning.

Required Qualifications:

Intermediate Level:

At least 5 years of experience in IT systems management.

Senior Level:

5-10 years of experience in IT systems management.

Education:

A bachelor’s degree in computer science, computer systems engineering, software engineering, business administration or a related discipline or completion of a college program in computer science or relevant experience with professional certifications such as CISSP or CIPS-ISP.

Key Skills:

• • Strong working knowledge of compute, storage, network, IT security, and information systems.
  • Working knowledge and experience with Azure, GCP and AWS are essential.
  • Working knowledge and experience with IaC tools and DevOps are desirable.
  • Relevant industry certifications (e.g., CompTIA Network+, Security+, Microsoft/AWS/GCP cloud certifications, etc.) are a plus.
  • Excellent problem-solving skills and the ability to work independently.
  • Strong organizational skills and attention to detail.
  • Communication: Ability to convey technical information clearly and effectively.
  • Collaboration: Strong team player with the ability to work with diverse teams.
  • Adaptability: Flexibility to handle changing priorities and adapt to new technologies.
  • Critical Thinking: Ability to analyze problems and develop innovative solutions.
  • Time Management: Efficiently manage time and prioritize tasks to meet deadlines.
  • Customer Service Orientation: Commitment to providing excellent support to internal and external stakeholders.

What We Can Offer You:

• An open minded, collaborative culture of enthusiastic coworkers who push each other to strive better
• Flexible work hours
• A Salary commensurate to experience and abilities
• Year end bonus & Project bonus in addition to annual Salary
• Benefits: Medical/dental/vision insurance, Life/disability insurance
• Subsidized Public Transit Commuting Program is available for the employees that are reliant on public transit
• RRSP matching program
• Onsite Dentist visits for teeth cleaning fully paid by the company
• Weekly Yoga, Zumba, Boot camp, Muay Thai class available for free of charge
• Skating events few times a year
• Full access to our cardio gym, weights gym, pool table, air hockey, foosball, ping pong, and much more!
• Events and Activities such as: Game nights, BBQs, company picnics, cottage days, soccer team, and much more!

Join our team and be a part of growing, innovative and supportive environment where your skills and expertise will have a direct impact on the success of our organization.
Apply now to become our next IT Specialist!

Job type: Full-time
Location: United Kingdom

Position Summary:

As we expand our global reach, we are seeking a dynamic Sales & Project engineer to drive our growth in the UK. In this role, you will be responsible for developing and growing sales of QBuild Software’s products in the UK.

You’ll be joining our team of young professionals – QBuild project managers and developers as well as our software partners.

Our goal is to achieve the absolute highest customer satisfaction. Part of your role will be evaluating their current engineering workflow, challenges and requirements so that you can recommend our solutions and best practices.

You’ll be scheduling project milestones and working closely with customers from beginning-to-end of our software implementation projects. You will also stay in touch with them post-installation and be their go-to contact when they have questions, challenges, or praise! You will be working with many customers at various project stages, so time management and organization skills will be critical.

Key Responsibilities:

Partner Relationship Management:

• Build and nurture key ERP, Implementation Partner and Reseller relationships.
• Attend key conferences and customer facing meetings in the UK.
• Conduct product demonstrations and presentations tailored to partner and client needs.
• Identify new business opportunities and target markets, ensuring alignment with company goals.

Sales Operations:

• Target UK Sales Growth to 1 Million within 3 years.
• Manage the sales pipeline, ensuring accurate forecasting and reporting.
• Collaborate with marketing and product teams to support lead generation and product positioning efforts.

Project Management:

• Act as the primary consultant and project manager for customers – selling and delivering consulting services.
• Work with software engineers and customers to determine the best fit solution, or design something new!
• Liaise with software and business partners as the subject matter expert on Engineering processes to serve common customers

• Understand consumer requirements and trends to help drive product development direction
• Work as an integral part of the team to ensure a successful handoff between sales and implementation

Required Qualifications:

• Bachelor of Engineering degree (Mechanical/Electrical/Computer), or equivalent experience
• Love being a part of a small team that accomplishes big things!
• Excellent communication, negotiation, presentation and critical thinking skills
• Have a passion for understanding customer’s businesses and matching solutions to their requirements
• Experience with Engineering Solutions (CAD, PLM, PDM, Nesting)
• Willingness to travel within the UK and Europe up to 30%.
• Strong understanding of the UK and European markets, including cultural and business nuances.
• Multilingual capabilities an asset (e.g., German, French, Spanish)
• Experience with ERP software an asset
• Blend strong work ethic with a good-natured personality and a super-duper sense of humour
• Love to travel and meet new people
• The successful candidate must by the start of their employment have permission to work in the UK
• Value healthy work-life balance: we want someone who likes to have fun!

What We Can Offer You:

• Competitive salary with performance-based incentives.
• Benefits package.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.

Join QBuild Software and play a pivotal role in shaping the future of empowering engineering teams across the UK!

Job type: Full-time
Location: Markham, Canada

Company Background:

QBuild Corporation is a progressive software developer currently experiencing rapid growth. We specialize in integrating Engineering software to ERP for manufacturing companies. Our business partners include the biggest names in Engineering and Manufacturing, such as SOLIDWORKS, Autodesk, Siemens, Oracle, Microsoft, SAP, etc.

Position Summary:

We are looking for a Customer Success Manager who can drive customer satisfaction, identify solutions to resolve reported issues, recognize opportunities to sell new products, and communicate between multiple departments and roles (engineering, IT, software developers, sales, etc.). You’ll be joining our team of young professionals – QBuild project engineers, sales engineers, account managers, and developers.

The Customer Success Manager’s main responsibilities are:

• Customer Upselling / Retention: You will be responsible for reaching out to customers at regular intervals to uncover if they have any needs such as additional licenses or services, training, or have other pain points that one of our products may solve. We would like you to be proactive in addressing any issues early, especially in preparation for an upcoming contract renewal.
• Incoming requests: respond to inquiries in a timely fashion for customers wanting to be contacted by sales, requesting a demo, or submitting a support ticket. As the person in charge of customer satisfaction and success, your ability to communicate quickly and clearly is critical. Provide helpful informational as a first step such as product/service recommendations or answers to frequently asked questions.
• Conferences and Outreach: reach out to customers to let them know we’re attending a conference, attend a trade show to collect leads and build rapport, and follow up with contacts afterwards to generate sales opportunities.

Our goal is to achieve the absolute highest customer satisfaction. Your role will be critical to the growth of our business, and for customers to continue happily using our software.

Role:

• Work as an integral part of the team to ensure customers renew their software licenses
• Be responsible for our customer’s satisfaction with QBuild and our solutions
• Act as the first line of support for any inquiries for customers
• Handle customer concerns in a patient, professional, and solution-focused manner to ensure they are satisfied
• Understand consumer requirements and trends to help drive product development direction
• Prepare and present quotations of additional services or license renewals
• Participate in trade shows, partner events, and meet customers on-site at their facilities (primarily in the US)

Key Qualifications:

• Have a Bachelor Degree or DCS/DEC Diploma (Mechanical/Electrical/Computer Engineering is preferred)
• Technical aptitude for working for a software company in the manufacturing industry
• Have a passion for understanding customer’s businesses and matching solutions to their needs
• Love being a part of a small team that accomplishes big things!
• Determined to get even the little details right, to build trust from our customers
• Able to handle pressure, and calmly work with tight deadlines or escalations
• Blend strong work ethic with a good-natured personality and a super duper sense of humour
• Able to focus on the task at hand while balancing many other to-do’s
• Not afraid to have a more technical conversation, and excited to learn new things
• Excellent communication, critical thinking, troubleshooting, and time management
• Love to travel and meet new people
• Value healthy work-life balance: we want someone who likes to have fun!

What We Can Offer You:

• Flexible work hours in a newly renovated office space
• A competitive salary corresponding to experience
• Annual bonus & monthly target bonus in addition to salary
• Five paid Personal Leave Days
• An open minded, collaborative culture of enthusiastic coworkers who push each other to strive to be better
• Benefits: medical/dental/vision insurance, life/disability insurance.
  • Reimbursements for public transit passes.
  • RRSP matching program.
  • On-site dentist visit for fully covered teeth cleaning.
  • Weekly Fitness classes (i.e. Yoga, Zumba, Bootcamp)
  • Full access to our cardio gym, weights gym, pool table, air hockey, foosball, ping pong, badminton, etc.
  • Events and activities such as: Game nights, BBQs, company picnics, cottage days, soccer team, skating event, and much more!

Job type: Full-time
Location: Markham, Canada

Company Background:

QBuild is a progressive software systems developer currently experiencing rapid growth with offices in Canada, USA, Europe, and Asia. We are the largest CAD-ERP solutions provider globally for our Business Partners including the biggest names in Engineering and Manufacturing such as SOLIDWORKS, Autodesk, Siemens, Oracle, Microsoft, SAP, etc.

Position Summary:

QBuild is excited to be hiring a Marketing Coordinator who can drive company wide marketing efforts. We are looking for a passionate individual to join our young and close- knit team. You will be responsible for building and developing the QBuild brand and generating an influx of potential customers to work with. You will be responsible for developing and executing marketing plans and campaigns to support the team in providing clients with solutions to their engineering problems. We as a team will all be working towards helping our clients, to provide them with a best fit solution!

Role:

• Prepare materials for tradeshows, including coordinating shipping and delivery needs with couriers and event organizers.
• Maintain marketing inventory and procure new promotional products for tradeshows.
• Design, build, and update website using WordPress and create regular reports on analytics and campaign impacts.
• Graphic design of brochures, fact sheets, and other print and digital marketing materials.
• Generate written content to support sales effort such as case studies, blogs, and more.
• Produce video content highlighting QBuild solutions, customer testimonials and other relevant marketing digital collateral.
• Curate and manage QBuild social media with engaging content for the community, including customers, partners, and prospects.
• Organize, schedule, and facilitate virtual webinars for existing and prospective customers.
• Assist sales in handling incoming sales requirements (phone and email), and developing new leads and products.
• Perform preliminary discussions with customers and schedule demos for their desired engineering solutions.
• Prepare quotations and present them to customers and software partners.

Key Qualifications:

• Degree in Marketing, Communications, Business or other related field
• Strong English communication skills
• French or Spanish language skills an asset
• Familiarity with engineering professions an asset
• Ability to work with minimal supervision, must be a self-starter
• Proficient in website CMS and video/graphic content creation and design (WordPress, Adobe Creative Cloud: Photoshop, Illustrator, InDesign, Premiere, After Effects…)
• Familiarity with social media outlets (Twitter, LinkedIn, YouTube, forums, etc.)
• You blend strong work ethic with a good natured personality and a super duper sense of humour.

What We Can Offer You:

• A competitive salary corresponding to experience
• Annual and monthly bonuses in addition to salary
• Flexible work hours in a newly renovated office space
• Ten paid Vacation Days and five paid Personal Leave Days
• An open-minded, collaborative team who strive to be better together
• Benefits: medical/dental/vision insurance, life/disability insurance
• Reimbursements for public transit passes
• RRSP matching program
• On-site dentist visit for fully covered teeth cleaning
• Weekly Fitness classes (i.e. Yoga, Zumba, Bootcamp)
• Full access to our gym (cardio, weights, pool, foosball, table tennis, badminton, etc.)